About Me
Peopling can be hard; software shouldn't be.
User Experience & Service Designer in Atlanta, GA
How I Help Teams
Make the “doing work,” less work for your employees.
Make the “doing work,”
less work for your employees.
less work for your employees.
I help companies design intuitive experiences that improve digital and physical business processes benefiting customers and employees alike.
Focused on making the process simple, I lead teams through difficult decision-making to put in place lean workflows that improve digital and physical business processes.
Current State
Senior User Experience Designer
Senior User Experience Designer
Currently, I am helping doers get more done on the enterprise side at The Home Depot. My work supports Supply Chain initiatives in the warehouse management space.
Recently
Leading the UX transformation for university facilities.
Leading the UX transformation for university facilities.
I was leading the enterprise-level effort improving the UX at the UGA in the Facilities Management Integrated Work Management System (IWMS) during the update of the customer-facing work request module.
This is for the work order management system at the University of Georgia employees use to request and manage the facility’s work and plan capital projects.
AGile Leader
I’m a certified Scrum Master helping teams do great things.
During Georgia State University‘s company consolidation, I developed and implemented an Agile – Gated creative development process that earned the 2017 Georgia State University PC Continuous Improvement Award.
At the University of Georgia, I am leading the Agile adoption based on the rules of Scrum for the development team and department administrative support.
Pictured is the IWMS development team structure.
Training
Education
MBA in Project Management
New England College
BFA Scenic Design
Millikin University
Certifications
Professional Scrum Master
Scrum.org
User Experience Design
Treehouse
Lean Six Sigma
Yellow Belt, New England College
How my past work transfers to UX.
Project Management
10+ years of managing creative teams & logistical projects.
I am MBA trained with PMI best practices with extra time focused on strategic planning and processes improvement. I have led design teams, event production teams, and software development teams with Gated and Agile processes.
Transferable UX Skills:
- Identify and managing stakeholder expectations.
- Budget based on the scope of work and resource requirements.
- Develop and manage a project plan.
- Setting priorities on multiple projects running congruently.
- Measure project performance to identify areas for improvement.
- Ability to complete projects according to outlined scope, budget, and timeline.
Scenic Design
A collaborative problem solver on cross-functional teams.
I have 15+ years of working as a Scenic Artist & Designer in Theater and Television in the Atlanta Metro area.
Transferable UX Skills:
- Managing priorities on multiple projects running congruently.
- Extrapolating and defining product requirements.
- Presenting design concepts and deliverables.
- Product development with iterative processes.
- Collaborative problem-solving cross-functional teams.
My scenic artwork has been seen at Turner Studios on TNT, TBS, Cartoon Network, CNN, Turner Classic Movies, and the WB.
As a Scenic Designer, I have designed for nearly every theatrical stage in the Atlanta Metro area, including world or regional premiere works. I have been a resident designer for Perimeter College and Actor Express Theater Company.
Scenic Design for the regional premiere of, “The Pitmen Painters”at Theatrical Outfit, 2019.