I am a User Experience Designer making people’s everyday work more manageable. I lead teams through difficult decision making to put in place lean workflows that improve digital and physical business processes.
A unique path led me to UX. I worked with fast-paced, highly collaborative design teams as a Scenic Designer or Project Manager. I have an ever-expanding HTML & CSS skillset, M.B.A., and I’m a certified Scrum Master.
Now, I solve complex problems while collaborating with people to design the user-centered, omnichannel solutions that drive business results.
Some of my past projects.
We are taking the work out of work orders.
University of Georgia
UX & Service Design
Leading the enterprise-level effort improving the UX in the Facilities Management Integrated Work Management System (IWMS) during the update of the customer-facing work request module.
3 minute read
Work Request Center
UX Design & WordPress Development
Designed and developed an employee-facing website for facilities workers that improved transparency, and data entering accuracy by 90% in facility work orders
3 minute read
Website Improved Data Entry Accuracy By 90%
This Project Decreased Meeting Times By 65%
Designed a browser-based meeting process that standardized information capture, and decreased meeting times by 65%, avoiding $19K in annual labor costs.
2 minute read